BabyBoosa ships internationally, with all orders currently sent from our warehouses based in the United Kingdom. For your peace of mind, all orders are shipped as Tracked.
All orders are shipped by either Royal Mail, Hermes or DPD, depending on the destination of your order. Orders placed by 2pm GMT/BST will be shipped on the same working day. Orders placed after this time will be shipped the following working day.
Once your shipment has left our warehouse you will receive an email containing full details of how you can track the delivery of your order.
If you have any questions, please email us at firstname.lastname@example.org.
Please note final shipping charge will be calculated at the checkout.
International Orders - **Due to current COVID19 related disruptions, the international logistics system is experiencing significant delays due to a lack of available flights and increased parcel volumes. Orders can take up to 25 days to arrive**
Standard delivery 2-5 working days = £3.50 (Free for orders over £40)
Premium Late Next Working Day (Orders placed before 2pm UK time) = £6
UK Out of Area
Republic of Ireland = Untracked £3.50 - £9.00, Tracked £11-15.50 (weight dependant)
Northern Ireland = Untracked £6.50, Tracked £12.50
Guernsey, Jersey = £12.50
Scottish Highlands = £12.50
Scottish Islands = £12.50
(Free for orders over £100)
Standard EU shipping (10-15 working days) = £12.50
US & Canada
International shipping (10-25 working days) = £15 - £25 (weight dependant) calculated at checkout.
Rest of the World
International shipping (10-25 working days) = £25
Shipping Terms & Conditions
Exact international shipping costs are calculated at the time of checkout and are based on the weight, size and location of delivery for the order.
Delivery times are all estimates provided by our courier delivery partners, however these unfortunately cannot be guaranteed.
Delivery may be attempted 8am-8pm, Monday - Friday. The carrier will leave a calling card if delivery is attempted but unsuccessful. We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier.
Incorrect Shipping Addresses
We will deliver the products ordered to the address provided for delivery when the order was placed. Delivery addresses provided must be accurate and include a full postcode, in accordance with postal service addressing regulations. If an order is delayed or lost in the post due to an incorrect or incomplete address/postcode being provided by the customer, Brandmybigday.com is not liable and the customer will be subject to additional product purchase charges and delivery charges if applicable. We reserve the right to ask you to wait up to 28 working days before we re-dispatch the item.
Customs and Import Charges (International customers outside the UK).
Customs and duty fees are not including in the final price of the order. Once your order is dispatched and reaches the destination country, if there are any applicable customs, import duties, fees, taxes, and any other charges it is the responsibility of the customer to pay. We cannot determine the duty fees for a specific country, please contact your local customs office if you have any questions.
Products out of stock
If a product is out of stock then you will not be able to order the product and it will be marked as "sold out".
Products on Pre-Order
If a product is marked as a pre-order, you will be able to order the item and complete the transaction, however the item will be on a delayed delivery date. This date will be highlighted on the product page.
We do everything possible to ensure the items arrive safely and within the quoted time - we guarantee to despatch everything in the time we say. Unfortunately, we cannot account for extenuating circumstances such as Industrial Action on the part of the postal provider or other factors which would influence their delivery i.e. adverse weather conditions.
Please note, undelivered items will always be replaced rather than refunded, once the address has been confirmed as correct and the local sorting office has been contacted. Please note, both checks must be done and confirmed via email before we will resend an item.
In the event that we re-despatch an order and the original order is returned to us as ‘Undelivered’ or ‘Not called for’, we reserve the right to charge an administrative fee of up to 100% of the order value which will be added to the next invoice.
You must notify us if the product(s) you have ordered do not arrive within 28 days of placing the order or BabyBoosa.com cannot accept liability.